Category: Technology

Amping up print with QR codes

Take a sip of your drink, the one from the number three value meal which came from your favorite drive-thru restaurant. Look down and it’s there. Open up the welcome packet to your hotel room, where you just checked in after a three-hour train ride. There too. And there, on that poster tacked to the coffee shop bulletin you’re scoping out while waiting for your soy latte. It seems that for every print marketing piece beckoning you to whet your appetite, there’s a QR code hovering nearby to snag you for dessert too. These days some sweet innovation is just what marketers need to capture people’s interest and communicate their brand’s message.

It’s pretty likely you’ve heard of a QR, or quick response, code before. It’s a fairly controversial technology in the marketing world, but despite what some marketers think this technology is definitely one to hit the ever-growing mobile masses. U.S. smartphone shares jumped roughly 40 percent in the four-year period spanning 2009 to 2013. The numbers, reported by Nielson’s mobile report for marketers demonstrate the rapid growth of mobile users hitting the consumer market.

Nielson Mobile Insights Survey

Nielson Mobile Insights SurveyA clever way for marketers to capture that mobile audience is to tie their print communications in with digital channels. Enter the QR code. 

QR code 101

QR codes provide a portal to the web.  With the tap of a finger, people can scan a code with their smartphone and explore a customized website built to greet them. Technically, QR codes are two dimensional barcodes that look like this:

Courtesy WIKIPEDIA COMMONS
Courtesy WIKIPEDIA COMMONS

They are embedded with data that can be decoded through an imaging device or camera. It’s a technology that began in the 1990s for the Japanese automotive industry, but has since grown to a number of different markets across the globe.

Waterfire_printmedia
A QR code on the Waterfire promotional piece I wrote about back in October 2013.

When it comes to print and dimensional mail, QR codes can be an excellent way to drive consumers to specialized content, including: social media pages, mobile apps, contests, surveys, product info and other bonus material. These similar-but-not-quite barcodes can be incorporated into the design of just about anything, from product packaging, signage, brochures and posters to business cards.

QR codes: Putting them to use

SG recently incorporated a QR code and even the smartphone itself into a neat dimensional piece for the Ford Motor Company of Canada (produced by our Canadian partner Information Packaging). Designed and built to be an interactive promotional tool for Ford Canada’s new Ford Fiesta, SG customized a stage pop folder and enhanced it with a QR code linking the recipient to a mobile application.

See how it works in this video.

Ford Fiesta’s mobile site is designed to educate people on the new model, so it sends viewers to its online showrooms. Other features of the app help them search for local Ford dealerships, learn about buying incentives and request price quotes. All this experienced for the first time through a playful dimensional paper piece that embeds the phone into a custom cutout frame for viewing. Check out these other interesting uses of QR codes:

 

 

QR codes link print to exclusive deals and discounts, instructional videos, print-outs and more.

Tracking, the final word

There’s one more reason why QR codes can be a great gateway to digital: traceable data. From how many users scanned the code, to how many actually responded to the call for action the numbers can be tracked and reported, giving marketers the information they need to make informed decisions about their marketing plan.

So what do you think? Have you implemented QR codes in your print materials? What was the outcome?

Incorporating Technology into Print Marketing

Hello, friends! This week we’re talking tech.  We’ll take a quick look at some cool ideas that you can easily incorporate into your printed campaign. By incorporating these cost-effective elements into your strategy, your customers are able to interact with your brand in another dimension. Let’s start with the basics:

Video, Lights, and Sound: You can marry full motion video with the printed page. Video is available in a variety of screen sizes, video lengths, and is fully rechargeable and re-usable. It’s also 100% customizable. Think audio and LED panel lights are more suited to your marketing needs?  Connect with your customers by inserting this technology in unique magazine inserts, direct mail, point of purchase displays, and premiums. Check out a video player that we produced for Qutenza:

Qutenza-stillcode# 8512-590

 Augmented Reality (AR) is not new, but has steadily been gaining traction in recent years. The aim of AR is to simulate an environment in real-time via your mobile device or desktop computer.

AR-on-phoneAugmented Reality on a mobile device.

A printed “tag” lives on your print piece and this acts as the trigger to launch the animation, the video, or the 3D rendering that responds to the context of your environment. Check out more about how our partner Taggar, is revolutionizing the industry:

Taggar makes AR sociable

Near Field Communication: (NFC) has also been a player for several years but is still considered cutting-edge. The basic premise of this technology utilizes wireless radio communications. NFC tags are small, thin discs that can be inserted into print pieces or stickers and are read via your smartphone or other NFC-enabled device. There are multiple vendors who are already building this capability into the hardware of their mobile devices – including Samsung, Nokia, and LG.

Here are some potential creative uses for NFC tags in everyday life. (Imagine what you could do to promote your brand and increase customer interaction!)

Creative NFC Ideas

All of these unique mediums are totally customizable. The only limits are what we can imagine together!

 

Variable Media Mail Gives Marketers a Voice

By now, many marketers have heard of or used Variable Data Printing, otherwise known as VDP. VDP allows marketers to create attention-grabbing direct mail campaigns that speak specifically to a target audience. Utilizing VDP helps build better relationships with customers by communicating directly with them as individuals.

Contrary to what many believe, VDP is more than just inserting a name after “Dear”.  VDP allows marketers to adjust the content and messaging of a mailer so it’s specific to where someone lives, what their marital status is, whether they are male or female, or any other information you might have related to a specific contact.  Now you can now take that personalization one step further by integrating variable voice and video messaging into your direct mail campaign.

Variable Media Mail is the combination of variable voice and/or  variable video messaging with variable data print. By combining both variable data and voice or video, variable media mail creates a memorable experience for the recipient through a one-to-one touch.

How does it work? Variable Media Mail stores individual variable video and/or variable voice messages on chips that are embedded in the mailer. Upon opening the mailer, the recipient is presented with their unique, personalized message, played from the embedded voice chip or video screen.

Imagine the reaction of your recipient when they open up a mailer that speaks to them directly? This new medium allows marketers to enhance their marketing campaigns through a personal connection with their target audience. In a cluttered advertising environment where attention spans are at a minimum, delivering something truly unique is no longer an option.  Make sure your messaging is heard. Talk to us today about developing your next Variable Media Mail campaign.

Which Social Network is Best for Your Biz?

Maybe it’s Pinterest, or Facebook. Or both. The 2012 Social Media Report states that U.S. audiences are spending more time online each year, and social networks like Facebook and LinkedIn are big time consumers of their attention.

In the United States, over 170 million people use social media. It’s become something we all share. Savvy marketers are seeing the opportunity in this and incorporating social networking into their overall marketing strategies.

With so many networks to choose from, how do you figure out where your business needs to be? Below, are outlines of four of the biggest social networks with a brief summation of how these applications might be used for business.

Facebook – a storyteller
Businesses can leverage Facebook to tell their stories. This network is a great place to communicate personality, share behind-the-scenes details, as well as products and services. Through updates, photo albums and savvy use of Pages, businesses can build a stronger connection to their fanbase.

Disney Facebook Milestone
The image above shows an example of a business (Disney) using Facebook’s Milestone feature to highlight a key moment in its history. Milestones are large, highlighted updates that let businesses share significant moments like historical events and anniversaries with fans while adding visual diversity to the Page layout.

Features like these establish a very interactive and fun way for consumers to learn about businesses, often leading them to share with their friends.

Twitter – filtered tweets lend insight
Businesses eager to engage with their customers will find the realtime conversations on Twitter engaging and insightful. The ability to search through tweets based on specific keywords can offer lots of insights on your customers wants and needs.

Marketers curious to see what people are saying about a certain topic (including their company) can type a relevant term into the Twitter search bar and browse filtered results. Below is an example of a query for ‘print marketing’:

Filtered Twitter search

From this one search, you can learn what companies are using print marketing in creative ways, tips on how to use Google Analytics to enhance your print marketing, and an article explaining why major companies feel print marketing is important.

Filtered search makes it easier for businesses to find relevant information to share with their followers and more easily engage with them in topics that relate to their mission.

Pinterest – great tool for retail
The real benefit of Pinterest seems to be seen in the retail sector. The pinboard style of the website encourages its mostly-female demographic to create visual wishlists targeted towards items in the fashion, beauty and health industries. An added benefit to businesses is the built-in pricing capabilities.

According to a recent Pew study a smaller, older demographic of users – about 16% – are on Pinterest and over age 50.

Recent changes to the site include a sleeker, larger layout, the ability to drag images to boards, and suggestions for pins you might like.

Visual arts organizations and museums can also use the site’s visual focus to share artwork from exhibitions with followers.

Google+ – improving search 
According to the site, “Google’s mission is to organize the world’s information and make it universally accessible and useful“. Google+ supports this mission by giving Google users more diverse and authentic information in search.

Google+ integrates business page activity into search results, giving businesses more control over what populates in Google search and enabling customers to see and follow the latest news and information about their business.

Coca Cola Google Search

Google+ pages add depth to search queries; not only do users find out critical info about a business like location and contact information, but a particular status update might further encourage them to engage and support a business.

For instance the search results for Coca Cola, above, also dislpay a status update on their page with information about an upcoming hangout, or video chat, with a super fan.

LinkedIn
LinkedIn is different from networks like Pinterest because it’s not the venue to post products and pricing to make sales. 79% of LinkedIn users are age 35 or older and they comprise a network of learners converging to discuss topics related to their industry and profession.

Businesses can benefit by setting up pages and sharing resources but what’s really valuable are LinkedIn groups, which give employees a chance to promote their business through group interactions. By answering questions and creating thoughtful topics that relate to target consumers, businesses can promote themselves while also getting a heads up on potential leads.

Marketers would do well to thoughtfully consider each network (and there are more out there) that can be used as a tool to enhance a business. Once you decide which network works best for your business, the biggest factors are whether you have the time and the staff to curate content and consistently share information with followers. A great approach to getting social is to pick just one or two networks to engage with and make those efforts successful before branching out.

How have you determined which social networks to use for your business? Share in the comments below.

 

Google Panda: A Brief Overview For Marketers

pandaI recently stumbled across this article on Hubspot by Kieran Flanagan, and it got me thinking about Google’s Panda update. I wondered what exactly it was, what happened recently and why it was important to me as a marketer.

Over St. Patrick’s Day weekend, Google performed its latest update to Panda, an algorithm initiated in early 2011, that changed the way Google populated search results on its famous search engine. It’s not clear to me now how many searches were affected by this recent update, but a look at the updates initiated since last year show that the percentage of searches affected are decreasing– only 1.2% were affected this past January.

The Head of Google Webspam, Matt Cutts reported that further updates would not be announced since they will occur automatically with other updates.

So what’s Panda about?

The initial Panda update in early 2011 affected nearly 12% of Google queries. The algorithm benefited Google’s users by pushing low quality content to the bottom of search results. This is how Google described it on their blog at the time:

“Google depends on the high-quality content created by wonderful websites around the world, and we do have a responsibility to encourage a healthy web ecosystem. Therefore, it is important for high-quality sites to be rewarded, and that’s exactly what this change does.”

These are the two most significant qualifiers for low quality content:

  • pages that rip-off content from other sites
  • pages without real value (full of purchased links and advertisements) with no real content

Why is this important to marketers?

Google’s Panda update affects marketers directly because it corresponds to how users find their business online. Marketing and PR professionals must encompass digital channels in their marketing plans to increase visibility and outreach to target markets.

By knowing what kind of content the internet’s most popular search engine (it recently took 67% of the market share) is looking to provide its users, marketers can strategize ways to gain the best visibility and grow their audience.

What to do now

The simplest and easiest solution is to provide rich, relevant information on your website. Here’s how:

  • add valuable information like statistics, examples and case studies
  • avoid duplicating information (in its entirety) from other websites
  • use applicable keywords; don’t thoughtlessly litter your web pages without having relevant content to support them

Google is a critical web tool to help internet users find your business. It truly is a sign of the times to see Google evolving its process to provide value to the user’s experience.

What actions have you taken to enhance your customer’s experience as a result of the Panda updates? Tell us about it in the comments below.

Read more about Google Panda and other updates on the Google blog.

6 Great Tweets From SXSW

Yesterday concluded the five-day interactive portion of one of the biggest technology, film and music festivals of the year: SXSW in Austin, Texas. Twitter has been seriously buzzing with all kinds of awesome SXSW content, so naturally, this week’s post compiles some of the best tweets from business leaders, community managers, marketers, and designers who attended.

These lucky ducks spent the last week immersing themselves in workshops and events that will enhance and change our approach to marketing, design and technology. Here’s what they had to share:

 

 

Over the last couple weeks there has been a lot of talk about 3D printing technology, especially since Burlesque dancer, model and actress, Deeta Von Teese stepped out in a 3D printed dress at Ace Hotel in New York and Wobbleworks far surpassed their Kickstarter goal to fund the first-ever 3D pen.

Entrepreneurs and designers are experimenting with print technology in new ways, which has excited buyers and proved that print is still a medium that attracts response. The print industry is resurging and bringing with it some awesome new toys.

 

 

Some messages never get old, which is why Heather’s words resonate. Her message is simple: plan, plan, plan. Be organized, coordinate all your efforts thoughtfully, and get social.

 

 

Travis’ message addresses why many business owners are afraid to participate in social media: they might lose control. It’s true that by putting your brand out there you’re opening yourself up naysayers, but in reality, you’re actually gaining control because you can quickly respond to any negative feedback you might receive, thereby demonstrating your concern for your customer and the efficiency of your brand. Social engagement gives you a direct connection to your buyers, so you also open yourself up to more good feedback too.

 

 

Your advocates are loyal fans, customers, and employees who share your brand with their network. These people extend your audience and shed a positive light on your brand. They are authentic marketers who find value in your products or services and want to share them with their friends because they genuinely believe it will add more satisfaction to their lives. What’s better marketing than that?

 

 

Any marketing you put out there should get to the heart of what you do and who you are. It should go back to your brands’ mission statement, and the message you crafted when you created your marketing plan (you did do that, right?). That doesn’t mean that you can’t be clever, creative, or inventive, it just means that what you are saying should not be convoluted, and indiscernible to your buyers.

 

 

Good marketing involves some risk. Don’t expect perfection from every idea you have, instead look for ways to learn from your endeavors and to keep striving once you’ve reached a goal. Then, set bigger goals to keep yourself inspired.

Did you attend SXSW? Have you been listening to the discussions about it online? Tell us what you think is cool in the comments below.